The prompt and professional service that we received from Lorraine was absolutely refreshing and made the purchase of our first home in Port Coquitlam a pleasant experience. I recommend her wholeheartedly, and will definitely use Lorraine for our future mortgage requirements.
R.S., Port Coquitlam
We thought we were getting a good rate from our bank – but just to be sure, we contacted Lorraine at Crown Mortgage Consultants. She came to see us right away and quickly recommended another lender with better rates, which will save us thousands of dollars over the term of our mortgage -- and we have more flexibility. As parents of a new baby, we really appreciated the fact that Lorraine came to us.
This was our first home purchase and we weren’t sure what to expect. However, everything was explained efficiently and clearly, and she made the process as simple as possible for us. The service was exemplary, and we would highly recommend her and Crown Mortgage Consultants.
Gary and Beth S., North Vancouver
I was turned down by my bank when I needed to refinance my condo. The experts at Crown Mortgage were able to help me find a good lender with rates that were within my budget, and they did so with empathy and sensitivity. I was kept informed at every stage of the process and my options were fully explained.
I thought I was going to lose my home, but thanks to them, I am still here.
S.D., North Vancouver
Living in a non-urban area on Vancouver Island, many lenders were not willing to refinance our property, however, the brokers at Crown Mortgage knew who to talk to, and we were able to get the money we needed to do some needed repairs and upgrades to our home. We really appreciated their efforts to find a suitable lender for us.
Nancy and Dave N., Lantzville, BC
I am pleased to recommend the services of Lorraine Harvey because of her diligent and personable service.
Lorraine worked through numerous obstacles to help my son get a mortgage on his first home. She met every challenge with positive and creative solutions. Her optimism helped us persevere through the intricate details required by the lender.
Equally important was Lorraine’s commitment to communication. She answered our inquiries promptly and thoroughly throughout the process. She informed us of every successful step and suggested strategies to overcome difficulties. She responded with politeness and professionalism via the telephone and emails.
I will be delighted to recommend her to friends and acquaintances.
Rob D., Kelowna
For several years, I worked with the US division of my employer in California. When I returned to Canada, I moved to North Vancouver and wanted to purchase a home there, however, given my years away, I didn’t know what sort of documentation would be required by Canadian lenders. A friend recommended Lorraine of Crown Mortgage, and she determined exactly what was needed to qualify for a mortgage. She followed up with everyone to make sure that all the information was provided to the lender in a timely fashion.
When I was transferred less than a year later, she was of great assistance in helping the purchaser of my condo to assume the mortgage, which saved me over $6,000 in penalties. Needless to say, when I was ready to purchase my next property, I asked for Lorraine’s help in arranging the mortgage.
D.W., (now of Windsor, Ontario)